We want every RovaCurl to work perfectly out of the box.
Our policy: All sales are final — we don't offer refunds. If your wand arrives damaged, defective, or stops working as it should within 30 days of delivery, email us and we'll send a free replacement.
How it works:
- Email us with your order number and a quick note (or photo/video) of the issue.
- We'll get back to you within 1–2 business days with next steps.
- Confirmed defects get a free replacement shipped out — no cost to you.
A few things to know:
- This covers manufacturing defects and shipping damage, not change-of-mind returns.
- Replacement shipping is on us.
- Please inspect your order as soon as it arrives so we can catch any issues fast.
Questions before you buy? Email us at luca_iaquinto@outlook.com — we're happy to help.